ABC Hospital

Rights of Patients

CARE

  • Patients have a right to receive treatment irrespective of their type of primary and associated illnesses,Socio- economicstatus,age,gender,sexual orientation,religion,caste,cultural preferences,linguistic and geographical or political affiliations.
  • Right to be heard to his/her satisfaction without the doctor interrupting before completion of narrating their entire problem.
  • Expectaion from the doctor to write the prescription legibly and explain to the patient on the details on dosage,dos&don’t s & generic option for the medicines.
  • They have to be provided with information and access on whom to contact in case of an emergency.

CONFIDENTIALITY AND DIGNITY

  • Right to personal dignity and sto receive care without any form of stigma and discrimination.
  • Privacy during examination and treatment.
  • Protection from physical abuse and neglect.
  • Accommodating and respecting their special needs such as spiritual and cultural preferences.
  • Right to confidentiality about their medical condition.

INFORMATION

  • The information to be provided to patients are meant to be & in a language of the patient’s preference and in a manner that is effortless to understand.
  • Patients and/or their family members have the right to receive complete information on the medical problem,prescription,treatment & procedure details.
  • A documented procedure for obtaining patient’s and / or their family’s informed consent exists to enable them to make an informed decision about their care. This process is an important patient right and needs to practiced with utmost diligence and transparency.
  • Patients have to be educated on risks,benefits,expected treatment outcomes and possible complications to enable them to make informed decisions, and involve them in the care planning and delivery process.
  • Patients have the right to request information on the names dosages and adverse effects of the medicatin that they are treated with.
  • Patients or their authorized individuals have the right to request access and receive the copy of their clinical record.
  • Patients have the right to complete information on the expected cost of treatment. The information should be presented as an itemized structure of the various expense and charges.
  • Patients have the right to information on hospital rules and regulations.
  • Information on Organ Donation.

PREFERENCES

  • Patients has the right to seek a second opinion on his/her medical condition.
  • Right to information from the doctor to provide the patient with treatment option, so that the patient can select what works best for him/her.

RIGHT TO REDRESS

  • Patient has the right to justice by lodging a complaint through an authority dedicated for this purpose by health care provider organization or with government health authorities.
  • he patient has the right to a fair and prompt hearing of his/her concern.
  • The patient in addition has the right to appeal to a higher authority in the health care provider organization and insist in writing on the outcome of the complaint.

Appointment Form